AvecAuto commits to processing personal data in accordance with the General Data Protection Regulation (EU Regulation 2016/679 of April 27, 2016) and applicable legislation. This Privacy Policy sets forth the principles and practices followed by the company regarding personal data processing.

Definitions

For the purposes of this Policy, the following definitions apply:

CNPD: National Data Protection Commission.
Personal Data: Information that identifies or can identify a natural person, such as name, address, email, phone number, etc.
Sensitive Data: Information relating to philosophical beliefs, private life, racial origin, health, genetic data, among others.
Subcontractor: Entity that processes personal data on behalf of AvecAuto.
Data Subject: Natural person whose personal data is processed.
Data Processing: Any operation performed with personal data, including collection, storage, consultation, transmission, or deletion.

Principles of Personal Data Processing

Personal data processing by AvecAuto will be carried out based on the following principles:

Lawfulness and fairness: Data processed legally, transparently, and fairly.
Purpose limitation: Data collected only for specific and legitimate purposes.
Data minimization: Only strictly necessary data will be processed.
Accuracy: Ensuring data is updated and corrected if necessary.
Limited storage: Data will be kept only as long as necessary to fulfill the established purposes.
Security: Technical and organizational measures to protect data against unauthorized access, loss, or destruction.

Purpose and Data Retention

Personal data collected will be used exclusively for:

Management of the contractual relationship and service execution.
Compliance with legal or contractual obligations.
Communication related to services provided by AvecAuto.
Data will be retained only for the necessary period for the mentioned purposes and then securely deleted.

Data Sharing and Transfer

Third parties: Data may be shared with third parties only in the following cases:
Compliance with legal obligations.
Protection of vital interests of the data subject.
Transfers within company sale or restructuring.

Subcontracting: Entities contracted by AvecAuto may process personal data, being obliged to guarantee security and confidentiality.

International transfers: If data is transferred outside the European Union, explicit consent of the data subject will be requested.

Data Subject Rights

Data subjects have the right to:

Access, correct, or delete their personal data.
Object to processing, except when required by law.
Request data portability.

To exercise these rights, contact AvecAuto via the email suporte@avecauto.pt or the address indicated in the footer of this policy.

Website Use

By browsing the AvecAuto website, information such as IP addresses and cookies may be automatically collected to:

Diagnose technical problems.
Improve user navigation and experience.
Links to external sites are not covered by this Privacy Policy; reading each site’s applicable policies is recommended.

Security Measures

AvecAuto implements appropriate technical and organizational measures to protect personal data against unauthorized access, destruction, loss, or accidental or unlawful disclosure.

Privacy Policy Changes

AvecAuto reserves the right to change this Privacy Policy at any time, with changes being disclosed on the website and through other appropriate means.

Contacts and Complaints

For more information or complaints, you may contact AvecAuto or file a complaint directly with the CNPD via the website https://www.cnpd.pt or at Rua de São Bento, 148, R/C, 1200-821 Lisbon.

Validity

This Privacy Policy has been in effect since May 25, 2018.